Exhibition opens from Monday to Sunday from 10 a.m. to 9:30p.m. (last entry slot available at 8p.m.)
Closed on Tuesdays.
How long does it take to visit the entire exhibition?
The recommended visit is 90 minutes long. However, you can remain in the building as long as you wish.
How early should I arrive before my visiting time?
We recommend you to get there 5 minutes prior to the hour of the visit.
Is it necessary to enter on time?
You can access your session up to 10 minutes prior to the next one. For example, if you’ve acquired a ticket for the 12:30 a.m. session, you can come in up until 12.50 a.m.
What concessions are available?
The IDEAL day is all Mondays, the ticket price for everybody is 9,50 €.
From wednesday to sunday, children between the age of 3 to 12, and people over the age of 65 pay a reduced price, on weekends too.
When will the current exhibition end?
We don’t have an end date for the exhibition yet. We open calendars monthly, you will have to check our website to see the dates.
Where can I buy tickets?
You can buy tickets at the following link (www.idealbarcelona.com) or from the IDEAL reception desk.
Can I leave and return on the same day with the same ticket?
The ticket has an entry hour, but not an exit hour. The ticket is valid for the entire day inside of the exhibition. You can’t leave the exhibition and come back in.
Can I buy a ticket without a specific visiting time?
It is preferable to buy the gift card if you can’t decide the exact time, and change it whenever you want, as long as there is availability.
If you buy a regular ticket, to a closed session, you will not be able to make changes due to the purchase policy.
Can I cancel my ticket after purchasing it?
Due to purchase policy, NO changes or returns are made.
Can I carry the ticket on my smartphone or tablet?
It is preferable to carry the tickets in any digital device in which the barcode is displayed correctly.
I have purchased an online ticket, but I have not received a confirmation email. What should I do?
It is recommended to check spam or junk mail. If you cannot find the confirmation email, check on your bank if the payment was made. If the bank charged you, on the day of your visit, at the box office, say your name and email so they can verify your ticket and authorize access.
Is the facility accessible for people in wheelchairs or with reduced mobility?
The venue is adapted to wheelchair circulation and people with reduced mobility.
Is the visualization of the artworks safe for a person with epilepsy?
The visit is not recommended for people with epilepsy.
Can I access it with a stroller?
You can enter with a stroller.
Can I enter with pets?
The admission of pets is forbidden.
Can young people under the age of 18 enter without adult supervision?
Minors under the age of 18 must be accompanied by a legal tutor or an adult.
Can I use the VR glasses if I use regular glasses?
You can use VR glasses with your regular vision glasses.
Can I take photos in the exhibition?
You can take photos in all the exhibition areas, make sure the flash is switched off.
Is there a bar, café or vending machine in the facility?
The bar inside the venue is currently closed.
Is there any space left for a scooter, skateboard or folding bicycle?
Yes. On the day of your visit go to the box office to store your personal transport.
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